Privacy Policy

JurifytePro Sdn Bhd (Company No. 202401037048 (1582895-V)) (“JurifytePro”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our SaaS-based legal practice and operation management system (the “Service”) for law firms in Malaysia.

By using our Service, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal data:

Account Information: Name, email address, phone number, firm details, and billing information.
Client Data: Information input by law firms about their clients, including names, contact details, case information, and documents.
Usage Data: IP address, browser type, operating system, access times, pages viewed, and activity logs.
Third-Party Integrations: Data obtained through services or APIs you choose to connect to the platform.

2. How We Use Your Information

Your personal data may be used for the following purposes:

To provide, operate, and maintain our platform;
To manage and authenticate user access;
To respond to support requests and communicate with you;
To deliver system updates, product announcements, or billing notices;
To fulfill legal and regulatory obligations;
To monitor and improve security, performance, and user experience;
To enable third-party integrations approved by you.

3. Legal Basis for Processing

We process your personal data based on:

Your consent;
The necessity of fulfilling our contractual obligations;
Compliance with legal obligations;
Our legitimate interests in operating and improving our business.

4. Sharing of Personal Data

We do not sell your personal data. However, we may share your data with:

Our employees, authorized partners, and contractors under strict confidentiality;
Third-party service providers (e.g., hosting, analytics, payment processors) who assist in delivering our services;
Legal or regulatory authorities if required by law;
Other parties with your consent or direction.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. After this period, your data will be securely deleted or anonymized.

6. Security Measures

We implement appropriate technical and organizational safeguards to protect your personal data, including:

Encrypted data storage;
Access controls;
Regular software and infrastructure security audits;
Virus protection and intrusion detection systems.

7. Your Rights

In accordance with the Personal Data Protection Act 2010 (PDPA), you have the right to:

Access the personal data we hold about you;
Request correction of any inaccurate or incomplete data;
Withdraw consent for data processing at any time;
Lodge a complaint with the Personal Data Protection Commissioner, if necessary.

To exercise any of these rights, contact us at support@jurifytepro.com.

8. Cookies & Tracking Technologies

We use cookies to improve your browsing experience and to analyze site traffic. You can disable cookies through your browser settings; however, this may limit your access to certain features of the platform.

9. Data Storage and Transfer

All user data is stored securely within Malaysia. If data must be transferred internationally (e.g., to third-party services), we ensure that such transfers comply with applicable legal and security requirements.

10. Third-Party Links

Our platform may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of those websites before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of our Service after updates signifies your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

JurifytePro Sdn Bhd
Email: support@jurifytepro.com